Question 1

What products does Jaipur Steel Tubes supply?

Accepted Answer

We supply MS/GI/GP and large-diameter pipes, hollow sections (SHS/RHS), HR/CR/GP sheets and plates, steel coils, CR tubes, structural sections (angles, channels, beams), TMT rebar, and bright bars—aligned to enquiry and PO. Typical BIS references include IS 1239, IS 3589, IS 1161, IS 4923, IS 3074 (CR tubes), IS 513 (CR sheet), IS 2002 (boiler plates where specified), IS 2062, IS 1079, IS 1786 (TMT), IS 9550 (bright bars), and coated products under IS 277 / IS 14246—confirm revision and grade on every order.

Question 2

Do you supply hollow sections (SHS and RHS)?

Accepted Answer

Yes. We supply square hollow sections (SHS) and rectangular hollow sections (RHS) typically referenced to IS 4923 — for frames, solar structures, fabrication, and transport body building. Share size, thickness, length and quantity for a quote.

Question 3

Do you supply scaffolding and shuttering pipes?

Accepted Answer

Yes. We supply ERW steel pipes used for scaffolding frames, shuttering/formwork props, and temporary site structures. Common construction sizes are available — send your BOQ or drawing for matching.

Question 4

Do you supply CR tubes (cold rolled tubes)?

Accepted Answer

Yes. Cold rolled (CR) tubes are supplied for precision fabrication, furniture, machine frames and OEM tubular parts — typically aligned to IS 3074 where specified. Confirm OD, wall thickness and length on every enquiry.

Question 5

What areas do you serve?

Accepted Answer

We serve buyers across India—North, West, South, and Central macro regions (with dedicated pages for state/city intent), and we coordinate deliveries to major cities including Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, and other industrial hubs nationwide, subject to product mix and lane availability. Specification expectations are the same everywhere: cite IS lines on your purchase order and use our BIS standards hub for code-to-product mapping; verify active revisions on official publications. Registered office: Jaipur, Rajasthan.

Question 6

How do I submit a requirement?

Accepted Answer

You can submit your requirement through our online form on the Submit Requirement page, call us directly, or send an email. Our team will review your specifications and get back to you with pricing and availability.

Question 7

Do you provide material test certificates (MTC)?

Accepted Answer

Yes, we provide original mill test certificates (MTC) for all products. These certificates confirm material compliance with specified BIS standards and technical specifications.

Question 8

What is your delivery timeline?

Accepted Answer

Delivery timelines vary based on product availability, quantity, and destination. Where material is readily aligned to your requirement, shorter windows are often achievable; distance and order mix still need confirmation on every quote. Custom or specialist lines may require additional time.

Question 9

How do you ensure timely delivery?

Accepted Answer

We align availability to your requirement and coordinate logistics so execution stays on schedule—without delays or cost inefficiencies.

Question 10

What are your payment terms?

Accepted Answer

Payment terms are discussed on a case-by-case basis depending on order value and customer relationship. We accept bank transfers, RTGS/NEFT, and can discuss credit terms for established buyers.

Question 11

Do you provide BIS certified steel?

Accepted Answer

Yes. Materials are sourced to the Indian Standards (IS) called out on your purchase order. Common families include pipes and tubes (e.g. IS 1239, IS 3589 water/sewage, IS 1161, IS 3601, IS 4270, IS 9295, IS 4923), flat products (IS 1079, IS 513, IS 2002 where applicable, IS 277, IS 14246), structural grades (IS 2062), rebar (IS 1786), and bright bars (IS 9550). Always verify the active standard revision and grade on official BIS documentation.

Question 12

Can I place a bulk order?

Accepted Answer

Absolutely. We handle both retail and bulk orders for contractors, fabricators, and industrial projects. Bulk orders may qualify for volume discounts. Contact us with your requirements for a customized quote.

Question 13

Do you provide tax-compliant invoices?

Accepted Answer

Yes. We issue proper invoices for all transactions as per applicable Indian regulations. For billing or registration details needed for your records, contact us directly.

Question 14

Do you offer technical support?

Accepted Answer

Yes. We help shortlist products and grades against your application, drawing, and PO call-outs. For a structured overview of IS codes by category (pipes, structural, TMT, sheets, coils) with links to product pages, use our standards hub; the knowledge center has longer-form guides.

Question 15

How do I track my order?

Accepted Answer

Once your order is confirmed, we provide regular updates via WhatsApp or phone. You will receive dispatch details, vehicle information, and expected delivery dates.

Question 16

What if the material arrives damaged?

Accepted Answer

Please inspect materials upon delivery and report any damage immediately. We work with reliable transporters and resolve quality issues promptly as per our refund and cancellation policy.

Question 17

Do you have minimum order quantities?

Accepted Answer

Minimum order quantities vary by product. We try to be flexible and accommodate smaller requirements where possible. Contact us to discuss your specific needs.

Question 18

Can I visit your office?

Accepted Answer

Yes, you are welcome to visit our office in Jaipur. Please call ahead at +91 98290 13282 to schedule an appointment so we can ensure someone is available to assist you.

Question 19

How do I get pricing for my requirement?

Accepted Answer

Submit your requirement through our website, WhatsApp, email, or phone. Include product type, specifications, quantity, and delivery location. We typically respond with a competitive quote within one business day when details are complete; complex or mixed orders may take longer.