Question 1

Should I always choose the lowest quote?

Accepted Answer

No. Normalize specification, documents, freight, and risk. Lowest headline price often carries hidden substitution or logistics failure cost.

Question 2

What credentials should I verify?

Accepted Answer

Commercial registration, GST compliance, sample MTC formats, and references for similar order sizes — plus a site visit when order value warrants it.

Question 3

How important is WhatsApp coordination?

Accepted Answer

Useful for speed, but critical decisions belong on email/PO. Keep a written thread for substitutions, validity extensions, and dispatch reschedules.